Privacy Policy
Who We Are
Data Controller: Zhejiang GoodKids Toys Manufacturing Co., Ltd is the data controller responsible for your personal data.
Contact Information:
- Company: Zhejiang GoodKids Toys Manufacturing Co., Ltd
- Address: 6F Building A3, Beicun Road,Yiwu City, Zhejiang, China
- Email: info@sing2sky.com
This privacy policy was last revised on May 23, 2025. We recommend checking this policy regularly as it may be updated from time to time.
What Personal Data We Collect
We collect personal data when you interact with our website, register for our services, or communicate with us. The types of data we collect include:
Information You Provide Directly:
- Name and contact information (email address, phone number, postal address)
- Account registration information
- Order and payment information
- Communication records (emails, forms, survey responses)
- Newsletter subscription preferences
- Customer feedback and support requests
Information We Collect Automatically:
- IP address and device information
- Browser type and version
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
- Time and date of website visits
- Referring website information
How We Use Your Personal Data
We use your personal data for the following purposes, based on legitimate legal grounds:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Process orders and provide services | Contract performance | Contact info, payment data, order details |
| Customer support and communication | Contract performance / Legitimate interest | Contact info, communication records |
| Website operation and improvement | Legitimate interest | Usage data, technical information |
| Marketing communications (with consent) | Consent | Email address, preferences |
| Legal compliance | Legal obligation | Various data as required by law |
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze website usage. We use the following types of cookies:
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand website usage patterns
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used for targeted advertising (with your consent)
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality. For detailed cookie information, please visit our Cookie Policy page.
Newsletter and Marketing Communications
We offer a newsletter to provide information about our products, services, and related matters. Your email address is added to our subscriber list only with your express consent.
Your Rights Regarding Marketing:
- Every newsletter contains an unsubscribe link
- You can opt out of marketing communications at any time
- We do not share newsletter subscriber lists with third parties
- You can update your communication preferences by contacting us
Third-Party Services and Data Sharing
We may share your personal data with third parties only in the following circumstances:
Service Providers:
- Payment processors for transaction processing
- Email service providers for communication
- Analytics services (Google Analytics) for website optimization
- Customer support platforms
- Cloud storage and hosting providers
Google Analytics: Our website uses Google Analytics to analyze visitor behavior. This may involve transferring data to Google servers in the United States. Google uses this information to report on website usage and provide advertising services. We have implemented IP anonymization and appropriate data processing agreements.
International Data Transfers: When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Customer account information | Until account deletion requested | Service provision |
| Order and transaction records | 7 years | Legal and tax obligations |
| Marketing communications data | Until consent withdrawn | Marketing purposes |
| Website analytics data | 26 months (Google Analytics) | Website optimization |
| Customer support records | 3 years | Service improvement |
Your Rights Under Data Protection Law
You have the following rights regarding your personal data:
Your Data Protection Rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Request transfer of your data
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing communications
- Right to Lodge a Complaint: Contact your local data protection authority
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within one month.
Data Security
We implement comprehensive security measures to protect your personal data:
Security Measures Include:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security audits and monitoring
- Staff training on data protection
- Secure data centers and hosting environments
- Regular software updates and security patches
While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.
Third-Party Websites
Our website may contain links to third-party websites. This privacy policy does not apply to these external sites. We are not responsible for the privacy practices of third-party websites.
We recommend:
- Reading the privacy policies of any websites you visit
- Being cautious about sharing personal information on external sites
- Understanding that third-party privacy practices may differ from ours
Children's Privacy
We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
If you believe we have collected information from a child under 16, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "last revised" date at the bottom of this policy
- Notify you via email if you are a registered user
- Post a notice on our website highlighting the changes
- For material changes, seek your consent where required by law
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this privacy policy, want to exercise your data protection rights, or need assistance with your data:
Email: info@sing2sky.com
Data Protection Officer: For complex data protection matters, you may also contact our Data Protection Officer at the same email address.
Supervisory Authority: If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.
